What is our Germination Guarantee?

Our germination guarantee means that we stand by the quality of our cannabis seeds and assure their ability to germinate. In the unlikely event that our seeds do not germinate, we pledge to replace them. This is our guarantee to you and an affirmation of our commitment to provide only the highest quality seeds.

Why do we offer a Germination Guarantee?

With over 20 years of experience and market leadership in producing exceptional cannabis genetics, we have built our reputation on quality. We are so confident in the quality of our seeds that we offer to replace any seeds that do not germinate. It is a rare occurrence due to our stringent quality control, but we believe in covering all contingencies for our valued customers.

How to claim replacements under the Germination Guarantee?

To claim your replacement seeds, please contact our customer service team. They may ask a few questions about how you have attempted to germinate your seeds. Please do not feel offended by this; we ask these questions solely to provide you with better assistance.

Terms of the Germination Guarantee

While we endeavor to make our germination guarantee as customer-friendly as possible, there are a few terms that you need to be aware of:

1. Your order must have been placed within 90 days of the claim. This is to ensure that the seeds were stored appropriately and have not been compromised due to prolonged storage.


2. We only accept one claim per order. If you do not germinate all the seeds at the same time, the guarantee will apply only to the seeds claimed, not to the ones germinated in the future or past.


3. You will need to provide photos of all ungerminated seeds alongside a photo of a newspaper front page clearly showing the date as proof of the claim date. This is a standard requirement to verify the timeline of your claim.

We appreciate your understanding and compliance with these terms, which help us maintain the integrity of our germination guarantee. Rest assured, our primary aim is to ensure you have the best possible experience with MSNL Cannabis Seed Bank.